Frequently Asked Questions of the Strappy's Gal

You have bra strap questions and we have the bra strap solution you have been looking for.  Attach our fashion bra straps to your strapless convertible bra.  It will become your favorite fashion accessory.

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How does the 100% Customer Satisfaction Guarantee Work?

Shop from home with the comfort of knowing that your order is backed by our 100% Customer Satisfaction Guarantee.  At Strappys we are committed to your satisfaction and we stand behind all of our products.  We are reasonable in our expectations that our product will not last indefinitely.  If at any time you are dissatisfied with your purchase and would like to discuss a return or replacement, please email us at sales@strappys.com, OR contact us at 858-705-1832, Mon-Fri 9am-2pm, Mountain.

How do I wear the straps? Do I need a strapless bra?

You will need a strapless or convertible bra that has fabric loops. These bras can be found at stores such as Victoria’s Secret, Target, Torrid and all department stores. Once you’ve found the right bra, just hook the straps through the loops, adjust to fit and off you go…with support and confidence.

Can I attach these straps to a dress or my favorite non-convertible bra?

Of course. Both scenarios just require a little bit of sewing. I take my dresses to my seamstress and she adds fabric loops made from bra strapping material. Just send me an e-mail, I have plenty of the bra strap material I’d be happy to send with your order.
Then to convert my favorite bras, I just cut the straps in the front about two inches up from the cups. Fold the straps over to create a fabric loop. Sew securely and do the same in the back. Some bras don’t even require sewing. If the bra has little ring attachments where the straps attach to the cups (and in back), all you do is clip the circles and the fabric loops are already there.

Will these delicate jewelry straps really give me support?

The jewelry straps that we sell are just that – jewelry for your shoulder. You should only attach them to a good supportive bra for which you do not need a lot of strap support.That being said, we do have reinforced rings at the front of our jewelry straps that help provide support for up to a DD bust! 

How should I wash my fabric straps?

All of our fabric and beaded straps should be hand washed in cool to warm water in a mild soap solution. Allow them to air dry. Do not put your straps through the washing machine and dryer! They are delicate accessories!

If something is out of stock does that mean it’s gone for good?

No, please e-mail us at sales@strappys.com of your interest in a particular strap and we’ll notify you when we have those straps available.

Do you offer wholesale rates to retailers? Can I sell Strappys at home parties? Can I sell your bra straps along with my jewelry?

Yes, please fill out our wholesale application and we will contact you and send a rate sheet.

What is your return policy?

We will accept returns for up to 20 days from purchase. All refunds are handled on a case by case basis. We want you to continue to shop with us.
Please contact us at sales@strappys.com.

Do you ship to Canada?

If you are in Canada please shop at our Our Boudoir.ca

Do you ship International?

If you are in Australia or New Zealand please shop our sister site www.strappys.com/au

In Europe, our products are available at www.master-charm.com

WE SHIP TO OVER 200 COUNTRIES

We have partnered with Bongo International to service our international customers.

Once you have created your shopping Cart, choose the "International Customers…Click here to pay" button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.

What if I have questions?

Please contact us at sales@strappys.com. We can be reached by phone at (858) 705-1832. Our mailing address is 14010 Westhampton Point, Broomfield, CO 80023.

Remember us at gift time!

Strappys make a great gift for weddings, showers, birthdays, and any special occasion you may be celebrating. Embellished decorative bra straps, fashion rhinestone bra straps, beaded bra straps and jewelry bra straps-all adjustable to fit any gal.

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Your email address and any other personal information you provide to us is kept strictly confidential on our secure server. We will never share your personal data with anyone, for any reason, and our payment processing is 100% safe, secure and encrypted.

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